Customer Management for Celebrants (£299, including certification)
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We provide structured, supported training and online resources – checklists, industry reports, research, templates, videos, case studies … and lots more.
✔ Online study
✔ SQA Accredited course
✔ One-to-One coaching sessions with tutors
✔ Unlimited access to tutors via email
✔ Four months to complete the course
✔ 20 hours of study
During the course in our unique learning environment you will:
Explore why we have ceremonies and what makes a good / bad ceremony
Understand the skills needed for outstanding customer service
Understand how to effectively manage customer relationships from initial contact through to delivering a ceremony
Develop questioning and listening skills
How does distance learning work?
Study online from home, work or on the move. A dedicated, expert, trainer will support you on your course. They will answers questions and meet you online and give you guidance and feedback.
Complete the course online via your own personal learning website. And our world-class online library is there whenever you need it, with 24 hour access.
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